Privacy Policy

Effective Date: March 2, 2026

At Mai An Insurance, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with our advertisements, or use our insurance services.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”).

Identifiers: Name, mailing address, email address, phone number, and Social Security Number (only when required for enrollment).
Health & Insurance Data: Information regarding your current health coverage, Medicare status, and eligibility for programs like Covered California.
Financial Information: Information needed for premium payments or retirement planning.
Internet Activity: IP address, browsing history, and interaction with our website or digital advertisements.

2. How We Collect Your Information

Directly from You: When you fill out a quote request form, contact us via email, or speak with one of our licensed agents.
Automatically: Through cookies, web beacons, and similar tracking technologies when you browse our site or click on our ads.
From Third Parties: We may receive information from lead generation partners or advertising platforms (e.g., Google, Facebook) that directed you to our site.

3. How We Use Your Information

We use your data to provide insurance services and comply with legal obligations:

To provide quotes for Medicare, Life Insurance, Retirement, and Covered California plans.
To process applications and enrollments with insurance carriers.
To improve our website and tailor our advertisements to your interests.
To communicate with you regarding your policy or requested services.

4. Required Disclosures & Disclaimers

Medicare (TPMO) Disclaimer

“We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.”

Licensed Agent Disclosure

By calling any phone number listed on this website, you will be connected to a licensed insurance agent.

Covered California

As a Certified Insurance Agent site, we adhere to the privacy and security standards of Covered California. Your information is only shared with Covered California or specific health plans for the purpose of eligibility and enrollment.

5. Sharing Your Information

We do not sell your personal information. We only share your data with:

Insurance Carriers: To facilitate your enrollment in a plan you have selected.
Government Agencies: Such as CMS or Covered California, as required by law.
Service Providers: Third parties who assist in our website operations or marketing, provided they agree to keep your data confidential.

6. Your Privacy Rights

Depending on your residency (e.g., California), you may have the following rights:

Right to Know: You can request a list of the personal data we have collected about you.
Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions (such as maintaining records for insurance audits).
Right to Correct: You can request that we fix inaccurate information.
Opt-Out of Marketing: You can opt-out of our marketing emails at any time by clicking “Unsubscribe.”

7. Data Security & Retention

We implement industry-standard security measures, including encryption and secure servers. In compliance with CMS regulations, we retain certain records (such as Scope of Appointment forms and recorded sales calls) for at least 10 years.

8. Contact Us

If you have questions about this policy or wish to exercise your privacy rights, please contact us:

Mai An Insurance
Email: maicyen@protonmail.com
Phone: (714) 271-5217